COM 135 Phoenix Course

COM 135 Week 5 Assignment Clear and Concise Technical Instructions

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Assignment: Clear and Concise Technical Instructions

· Resources: pp. 352-362 and 378-383 in Technical Writing: Process and Product (5th ed.)

· Due Date: Day 7 [Individual] forum

· Choose a technical or electronic product in your home or office.

· Conduct a search on the Internet for technical instructions explaining how the device works.

· Examine the verbiage, details, clarity, and conciseness of the instructions.

· Explain in approximately 350 words whether the instructions are clear, concise, and easy to comprehend. Defend your answer.

· Use APA guidelines to format the paper. When documenting information from the Web

site, remember to add only the URL on the reference page at the end of the assignment.

· Post your completed assignment as an attachment.

COM 135 Week 4 DQ 1 and DQ 2

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Discussion Question 1

· Due Date: Day 2 [Main] forum

· Post your response to the following: You have been asked by a prospective employer to explain in writing why you selected your degree program and how the degree will help advance your career. What two prewriting techniques would you use to organize your thoughts about the topic? Explain your choices.

3. Discussion Question 2

· Due Date: Day 4 [Main] forum

· Post your response to the following: What is the most effective prewriting technique for your final project? Explain why you chose this prewriting technique.

· Review your classmates’ responses.

· Respond by explaining if you would change your choice of prewriting technique based on your classmates’ ideas. Why or why not?

COM 135 Week 4 CheckPoint Article Summary

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CheckPoint: Article Summary

· Resources: Ch. 14 & 15 in Technical Writing: Process and Product (5th ed.)

· Due Date: Day 7 [Individual] forum

· Review the characteristics of effective summaries, research strategies, and APA formatting.

Summarize a short, online article of your choice.

· Follow the criteria on p. 479 (listed under “Chapter Highlights”) for summary writing.

· Use APA guidelines to format your paper.

· Cite any quotations or paraphrases, and document the source of the article in a reference list at the end of your summary.

· Explain what characteristics of effective summaries you have included.

· Post your completed assignment as an attachment.

COM 135 Week 3 CheckPoint Letter Writing Techniques

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CheckPoint: Letter Writing Techniques

· Due Date: Day 6 [Individual] forum

· Describe the different strategies and techniques used in writing a good-news letter and a bad-news letter.

· Provide an example of bad news you might have to deliver in a letter.

· Explain which bad-news technique you would choose for this type of letter.

COM 135 Week 3 CheckPoint Communication Techniques

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CheckPoint: Communication Techniques

· Due Date: Day 4 [Individual] forum

· Consider the following: There are many distinctions among the different types of

communication techniques used in the business world.

· Select two techniques.

· Provide an example of when it is appropriate to use each in corporate communication.

COM 135 Week 3 Assignment Written Communication in the Corporate

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Assignment: Written Communication in the Corporate Environment

· Resource: Pages 130-165 in Technical Writing: Process and Product (5th ed.)

· Due Date: Day 7 [Individual] forum

· Read the following scenario:

Discontinuation of major equipment components for a computer network upgrade will cause a major setback in the installation of the network for a project you are managing.

You must provide information about the delay to your project team members, to upper management, and to your client (a banking institution).

· Consider how much information and what type of communication (email, memo, or letter) is appropriate for each party.

· Write a letter to one party, a memo to one party, and an email to one party. Each communication should be a maximum of 250 words.

· Explain your choice of communication for each party.

· Use appropriate grammar, spelling, style, and format for each type of communication.

· Post your completed assignment as an attachment.

COM 135 Week 2 DQ 1 and DQ 2

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Discussion Question 1

· Due Date: Day 2 [post to the Main forum]

· Post your response to the following: What are some important characteristics of effective written communication? How do these qualities help in communicating information to a receiver? Explain your answer.

Discussion Question 2

· Resource: Appendix C

· Due Date: Day 4 [post to the Main forum]

· Complete the table in Appendix C by providing the following information about audiences:

o Identify the four main types of audiences.

o Provide examples of the characteristics of these four main types of audiences.

· Post the completed table.

· Respond to your classmates’ posts explaining what audience type you fit into and why.

CheckPoint: User Manual Topic

· Resources: Appendix A and Exercise 2 on p. 403 of Technical Writing: Process and

Product (5th ed.)

· Due Date: Day 5 [Individual] forum

· Review Exercise 2 and a variety of technical manuals to generate ideas for your final

project.

· Submit a topic for your user manual product. You will build on this topic throughout the

course.

Sunday, 28 July 2013